These are general hotel policies. As they may vary per room type; please also check the room description.

As there is no reception on location, please inform the owners of your time of arrival well in advance. Please notify the Alexanderplatz Apartments upon booking if you plan to arrive after 20:00. Please note that full payment, including the deposit, must be paid in cash on arrival.

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way. A7Travel takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. A7Travel will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel. Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies"). More information can be found in our terms and conditions